Terms of Service

Sawalef is a hiring platform operated from Riyadh, Kingdom of Saudi Arabia. We help talent present themselves through AI-assisted video conversations and help companies discover, evaluate, and introduce themselves to candidates.

These Terms apply to all users of the public site and platform, including candidates (talent), employers and their team members, and visitors who submit demo or contact requests.

Depending on your role, the Service may include: LinkedIn or CV intake; an AI-conducted video interview; creation of a Sawalef profile with highlights and summaries; job matching; employer role intake and refine chat; introduction requests between companies and candidates; pipeline tracking; hire check-ins; and related notifications.

Features may change, improve, or be limited as we operate and scale the platform. Some capabilities depend on third-party providers (for example AI, storage, email, and authentication) and may be unavailable if those providers are offline.

Marketing descriptions, demos, and sample profiles are illustrative. They do not guarantee interviews, introductions, offers, or hires.

You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account.

We may offer sign-in via email one-time codes, magic links, and Google sign-in through our authentication provider. Pre-interview sessions may use a temporary session cookie before you claim a profile.

You must be able to form a binding contract under applicable law. The Service is intended for professional hiring and job-seeking use, not for children.

Creating a candidate profile and using the interview experience is free for talent. You may submit a LinkedIn URL and/or CV, grant camera and microphone access for the interview, and review the resulting profile.

You control privacy settings such as whether matching is enabled, whether your public profile page is enabled, and which companies you block. By default, your full profile is not publicly searchable.

When matched to a role, employers may see limited information (for example first name, title, location, and highlight clips) before you accept an introduction. Full contact details, CV, and full interview video are only unlocked for that company after you accept an introduction and the company has accepted Sawalef’s Employer Terms.

You may receive emails about introduction requests, reminders, and hire check-ins. Token links in those emails let you respond without signing in. You should not forward those links to others.

You agree that information you provide (including interview answers) is truthful to the best of your knowledge and that you have the right to share LinkedIn/CV content you upload.

Employer workspaces are invitation-based. Company users may create roles, run matching, request introductions, manage a hiring pipeline, and record hires.

Before unlocking candidate contact details, CV, or full interview video, the company must accept the separate Employer Terms available at /employer-terms. Those Employer Terms govern success fees, introduced-candidate periods, reporting, guarantees, and non-circumvention, and form part of the commercial agreement for hiring through Sawalef.

Unless Employer Terms say otherwise: talent does not pay Sawalef; employers pay a success fee only when they hire an introduced candidate, calculated as a percentage of annual base salary with a minimum fee in Saudi Riyals, invoiced offline according to the Employer Terms.

Company users must only use candidate data to evaluate candidates for legitimate hiring purposes and must not redistribute candidate contact details for third-party recruiting.

You may not: misuse the Service; attempt to scrape, reverse engineer, or overload systems; upload malware; harass others; impersonate anyone; submit fraudulent profiles or job postings; record or redistribute interview media except as allowed by the Service; or use the Service in violation of Saudi law or the rights of others.

We may suspend or terminate access, remove content, or refuse service if we reasonably believe these Terms or applicable law have been violated, or to protect users and the platform.

Sawalef and its licensors own the Service software, branding, and platform design. You retain rights in content you submit (such as your CV text, interview responses, and company materials).

You grant Sawalef a worldwide, non-exclusive license to host, process, transcribe, summarize, create highlights from, translate, and display your content as needed to operate matching, introductions, employer review, notifications, quality, security, and product improvement.

AI-generated summaries, narratives, and match explanations are assistive outputs. They may be incomplete or incorrect; employers and candidates remain responsible for their own hiring and career decisions.

The Service relies on subprocessors such as hosting, database and file storage, authentication, email delivery, LinkedIn enrichment, speech/AI interview providers, and large-language-model providers. Their processing is described further in our Privacy Policy.

Links to third-party sites (for example company websites or LinkedIn) are not controlled by Sawalef.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAWALEF DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted availability, perfect AI accuracy, that any candidate will be hired, or that any role will be filled.

To the maximum extent permitted by applicable law, Sawalef will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost opportunities, or data loss, arising from use of the Service.

Where liability cannot be excluded, Sawalef’s aggregate liability for claims relating to the Service in any twelve-month period will not exceed the greater of (a) the fees paid to Sawalef by the claiming party for that period, or (b) SAR 5,000 — except where prohibited by law.

Nothing in these Terms limits liability that cannot be limited under Saudi law (including fraud or willful misconduct).

You may stop using the Service at any time and may sign out of your account. Candidates may delete or retake interview sessions where the product provides that control.

We may suspend or terminate accounts or content for violations, risk, prolonged inactivity, or platform shutdown. Provisions that by nature should survive (including intellectual property, disclaimers, liability limits, and employer fee obligations already triggered) will survive termination.

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Courts of competent jurisdiction in Riyadh, Kingdom of Saudi Arabia, shall have exclusive jurisdiction, without prejudice to mandatory consumer protections that may apply.

We may update these Terms from time to time. The “Last updated” date will change when we do. Material changes may be communicated in-product or by email where appropriate. Continued use after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms: hello@sawalef.ai.